30 day money back guarantee!

We’re just know that bath time will never be the same again and you’ll love your new products, however in the event you have a change of mind or need to exchange we have a 30-day money back guarantee - no questions asked!

We’ll issue your choice of a refund, store credit or exchange to the same value as soon as your item has been returned.

To be eligible:

• Please contact hello@bathbuddies.com.au to start the return process, please include your proof of purchase
• Items must be returned to us undamaged, unopened and in it's original packaging and condition
• Sale items and Gift cards excluded

Damaged or Faulty items

Please check your order upon receipt and in the unlikely event that your bath goodies are damaged or faulty, we’ll replace or refund your item as quickly as possible. 

Please contact hello@bathbuddies.com.au immediately with photos & proof of purchase of your faulty or damaged item and we’ll rectify immediately.

Please note that Bath Buddies Refund and Returns policies don't limit a consumer’s rights under the Australian Consumer Law.